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Original Message Sent Saturday, October 30, 2004
Subject: Our Personal Tour on Oct 10th.
Doris and I finally got back to Dallas, after 26 wonderful days on the road, and wanted to express our appreication.
The highlight of our entire trip was the Private Tour of Niagara Wine Country and Estate Winery visits with our escort and guide-driver
as was planned and provided by your company.
Doris and I could have not asked for a more interesting and informative Tour Guide.
He made the entire day tremendously enjoyable, and we learned so much about the history of the Niagara Wine Country.
Our introduction to the Canada, Niagara Wine Country and the fine, estate wineries was very, eye opening.
We had visited the large Wineries in California and tasted some very good wines but we found the Niagara Estate Wines excellent.
We ended our stay in Niagara-on-the-Lake with Dinner (as recommended and arranged by you) as well as a good bottle of Riesling Gewurztraminer.
Of course, we had to bring wine home. All the added weight made my Escalade ride smoother with no broken bottles or bruised wine.
Both Doris and I want to thank you, for the excellent preparation and execution of our Tour Itinerary day, October 10th.
Our only, other comments, are that the day passed too quickly, and we never did hear the story of how black squirrels came to Canada.
Maybe on the next trip, we will get caught up on that subject.
Thank you again for a wonderful day.
Sincerely, Doris and Harold Ferguson
Dallas, Texas, USA
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Original Message Sent on Tuesday, November 02, 2004
Subject: Oct 25 Corporate Tour-Event
Just a quick thank you note to you and your team for creating an amazing experience for our group, October 25.
Everyone (mostly employees with one of our top corporate clients) raved about the event, including my CEO !
Please pass along my thanks to your Manager of guide services as well as to Diana, and the rest of your team.
I will recommend your organization to others at every opportunity.
Regards, Bill Roth
Jacques Whitford Company, Toronto, Canada
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Subject: Thank You for our corporate Private Tour-Event
Dear Diana: I apologize for the delay in getting this note out to you. We have been extremely busy as I am sure
you can understand.
I want you to know how absolutely delighted our group was with our tour of Niagara Wine Country and of Niagara Falls - Region.
I am still getting emails from people telling me how much they enjoyed themselves.
Our escort-guide-Tour co-ordinator was fantastic. He went out of his way to make our Niagara experience unforgettable.
His knowledge of the area was quite impressive and the drive was informative as well as stunningly beautiful.
Thank you for organizing such an incredible event for our group. Everything was just perfect - from the winery visits where
we were treated as VIP’s, to the "Maid of the Mist" boat cruise where we enjoyed spectacular views of both falls.
"The cherry on top" was our dinner at the Skylon Tower Revolving Dining Room where we had a delicious meal
and enjoyed breathtaking views of both, the Canadian Horseshoe Falls, and the American Falls.
I will definitely keep you in mind for our next trip to Canada as well as
recommend your company to associates. Thanks again!
Regards, Cheryl Fisher, Administrative Assistant
Bristol Myers Squibb, North Billerica, MASS, USA
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Original Message Sent To PersonalTours, Thursday, July 07, 2005
Subject: THANK YOU!!
Dear Diana, Nancy and Eric: Thank you so much.
We had a great time and everything was extremely well planned and organized for us!
We were very pleased and we will highly recommend your service to all of our friends!
Your Private Tours are a top quality service for all who want to taste the best Niagara wines.
We will definitely call you again soon. Thank you, and keep up your excellent work!!!!
Edith Gonzalez, Toronto, Ontario, Canada
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Original Message Sent Monday, August 08, 2005
Subject: Niagara Falls, Canada Private Tour
We want to thank you very much for the excellent experience we had on our personal, VIP Tour arranged by you.
Our escort and guide is a fine man who treated us gently. We were pleased with his service, knowledge and help.
We appreciated very much this private tour experience which we will be glad to repeat in the future.
Thanks again for your service and attention.
Best Regards, Alejandro Fernandez Gallardo
Mexico City, Mexico.
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Original Message Sent Monday, October 10, 2005
Subject: Sept. 27th and Sept. 29th Private Tours
Good morning Diana and all: Apologies for the delay in replying, it's been a bit hectic since we returned.
Just a quick note to say thank you very much, for our wonderful tours of Toronto and of the magnificent Niagara region.
To say we enjoyed ourselves would be an understatement. The tours were very informative and interesting with luncheon venues superb !!
In fact, we were so impressed with both, the {Toronto} Pier 4 restaurant, and CN Tower Revolving Dining Room
that your company recommended, we advised fellow guests (at our B & B) to visit which they did, and who thoroughly
enjoyed both venues.
Once again, many thanks for all your work and to our guide for helping make our holiday very special.
We had an amazing week in Toronto, and hopefully will get the chance to tour with you again.
Kindest regards, Norma and Jeff Skidmore
West Glamorgan, United Kingdom
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Original Message sent to PersonalTours
Subject: Dec. 16th. Birthday celebration, Tour-Event
Omar and I want to convey how very impressed we were with our private wine tour.
Everything from my phone conversations with your office, to our absolutely, spectacular tour was professional
and detailed.
Our personal escort and guide-driver was phenomenally charming, knowledgeable and kind. Also, I do agree that
"nothing is by accident".
This was my most, memorable birthday celebration, and I am grateful that PersonalTours was a part of my experience.
I will send a more detailed review in the forthcoming days. I have communicated to our reservation agents how pleased
I am
and will forward to them, all your company and web site information.
In the meantime, I hope you have a most pleasurable day.
Warmest Regards, Jennifer Kellogg
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Original Message Sent To PersonalTours Inc. on Thursday, January 26, 2006
Subject: Recommendations of our Dec. 28th. and 29th. VIP Tours
Greetings from Mexico. I didn't want to miss the chance to properly thank you all, for your attention and help while we stayed in Toronto.
PersonalTours provided professional, high quality services that satisfied us completely,
and that we will certainly recommend.
It was a pleasure to meet your chief, escort-guide who treated us very nicely. He is a true connoisseur of Canadian history
and culture.
Also, he shared with us, his knowledge and the love he has for Toronto and for the Niagara Region of Canada.
I want to acknowledge his patience as English is not our first language, and he was very understanding
and helpful.
Once again thank you very much.
Mabel Garza and family
Mexico City, Mexico
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Original Message Sent To PersonalTours on Sunday, April 09, 2006
Subject: Feb. 11/06 Wine Tour
Dear PersonalTours: I would like to thank you very much for creating a VIP Private Wine Tour that was memorable
to each of us.
It was our first experience and we all enjoyed it immensely!
Our escort-guide was well informed on the wines of the region and of the area.
Our guide was personable, and we,
immediately felt welcomed in his presence. We all learned so much about wine, drinking wine and even the proper way
to hold the glass.
My brother, Randy, has even impressed his fellow, hockey buddies with his knowledge of wine tasting! The wines that
we purchased are of great value.
My brother-in-law purchased five cases of wine, to prove it, although he has enjoyed these fabulous finds, without us.
Also, I have shared the recipe for "Ice-tinees" given to us.
The Private Tour cost was agreeable and we had time to appreciate each winery that we visited.
The ice wines were incredible. Each winery that we toured had its unique quality,
in both its wines and people.
I have recommended your company to many of my friends at work.
Thank you once again for the memories and a fine wine tasting of the Niagara region.
We have all agreed to do it again.
Terry Norman and family
Brantford, Ontario, Canada
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Original Message Sent To PersonalTours on Friday, March 31, 2006
Subject: RE: March 29th. Wine Country Tour
Hello Diana and to everyone else who contributed to making our tour a success.
From start to finish, my experience with PersonalTours was a very pleasant one.
Although the Tour Itinerary was a surprise, the choices for the wineries could not have been better.
My small group was accomodated even at such, late notice, and I found that our knowledgeable, personal guide
had a wealth of information and made all of my guests feel really comfortable throughout our Private Tour.
I will definitely recommend PersonalTours to my fellow friends and colleagues.
Thank you again for a lovely day.
Regards, Milynne Charlton
Scarborough, Ontario, Canada
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Original Message Sent From: Energy Healing Center To PersonalTours
Monday, April 24, 2006
Subject: 15TH Anniversary - Private Wine Tour
I'm sorry I didn't get back to you last week but I'd like to thank you, and your entire staff for the fabulous job you did for me.
You exceeded my expectations and that is no small feat. From start to finish your response to my email inquiries,
developing an itinerary,
meeting my "special" needs, and sending confirmation of all aspects was 5 star.
Our escort-guide was a great host and did an outstanding job.
We truly had a day to remember! I have told everyone about your company and given your name
to several of my colleagues who have expressed interest in doing something similar.
Once again thank you...you made my day!
Arlene Rasmussen, President
E.T.T.S. Inc.
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Original Message Sent To PersonalTours
Tuesday, May 02, 2006
Subject: Personal Tour April 16th 2006
Dear Sirs, We have just returned from our vacation to Canada and to the USA.
We congratulate you on a fantastic service you provided for myself, and family during our Tour to Niagara Falls from Toronto.
Our tour guide was first class - being both, informative and suggestive as to the best way to enjoy our day in Niagara Region.
I would be grateful if you could pass along our thanks to him personally. We appreciated his expert knowledge that
he gave to the tour.
I will not hesitate to recommend your company to friends, collegues, and web based, discussion areas.
Once again many thanks.
Kind regards, Anthony Reynolds
Guernsey, Channel Islands, UK
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Subject: Our Recent Visit and our Private Tour
I am writing to thank PersonalTours & company for making our visit to the Niagara Region such an
OUTSTANDING experience.
From the beginning, planning phase with your Itinerary planning office, I experienced a high level of service
and attentiveness to our needs.
Our Private Tour that was arranged, offered exactly what we were looking for. Our personal tour could not have been better.
The VIP treatment we received all day, the dinner that PersonalTours and our guide arranged for us at the Skylon
was beyond our expectations.
Our VIP wine tasting events including tastings with the winemakers' daughter
and tastings of fruit wines at a speciality winery was a pleasant surprise!
I want to thank Michael for using his influence with the Copacabana restaurant in Niagara Falls, and being able to secure
for us
a "last minute" Saturday night VIP reservation. Our dinner there was one of the highlights of our Niagara trip.
Thank you for giving us the peace of mind to leave the planning to the professionals, and also, to be assured that everything would be to our liking.
The VIP treatment that we experienced and the wealth of knowledge about Niagara region that our guide provided, made it very enjoyable.
I would highly recommend your service to anyone traveling to your area of Canada who wants to know that they
will be
well taken care of and experience a personal tour, custom designed to meet their individual needs. Thanks Again!
Wayne, Wendy, Michelle and Peter, of Philadelphia, PA and Grosse ILE, MI, USA.
Wendy S. Alvin, Sales Manager
Marriott Hotels International, Philadelphia, PA, USA
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Original Message Sent To PersonalTours, Tuesday, August 29, 2006
Subject: A great big thank you... {Aug. 27th. corporate Private Tour}
Hi Diana and PersonalTours.
I'm back in the office, although I'm still recovering from such an incredibly busy weekend.
Our staff conference event was a great success, and in a very big way, PersonalTours was a huge part of that success.
Our Personal Tour co-ordinator-guides, Nancy and Michael were so great...by the end of our Tour together, it almost felt like family.
Both of them brought a very special touch to our adventures.
I would not hesitate to recommend PersonalTours.
We really enjoyed ourselves, and I thank you very much for
your wonderful service.
I am quite certain we will do business with you again. Kudos to all.
Best Regards/Sincères salutations/Mit freundlichen Grüßen,
Lynda M. Agudo, Marketing Communications Specialist
Endress+Hauser Canada Ltd., Mississauga, Ontario, Canada
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Original Message Sent To PersonalTours, Friday, September 15, 2006
Subject: Aug. 19th. Niagara-on-the-Lake
and Country Private Tour
This is a short note, to thank PersonalTours, for a truly, great wine tasting experience.
My small group was picked up in Toronto by our VIP tour guide and driven to Niagara, for a memorable day trip.
Upon arrival in Niagara Wine Country, We visited, and tasted wines from 4 estate wineries as well a fruit winery.
Our guide was very informative and helped pace us throughout the day.
The VIP wine tasting events were exceptional
and we purchased several different wines throughout the day.
Your arrangements for our luncheon was a delight to everyone in the party.
Thank you very much for a wonderful experience.
Dr. Carl Bloom
Toronto, Canada
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Original Message Sent To PersonalTours, Tuesday, August 29, 2006
Subject: Eastern Canada Tour Excursion
Mrs. D. Mills, Tour Planning Manager
Hi Diana, I wanted to write to you earlier but had to undergo surgery at Sunnybrook hospital.
My uncle (Stephen Pragasam) & family had a great time on the Eastern Canada Tour, and convey their appreciation to their escort-guide-driver,
and Thank you for arranging everything to the last detail.
They have now completed their USA visit, and should be back
in India tomorrow.
Again, thank you and staff, for your assistance in making my uncle's Canada Tour, a very pleasant one.
Sincerely, Robert Prakash
Mississauga, Ontario, Canada
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Original Message Sent To PersonalTours, Thursday, September 28, 2006
Subject: our 35th. Wedding Anniversary Private Tour-Event
Dear Diana and the rest of the team:
My apologies for the delay in providing some feedback on our tour. A couple days away from my business
has translated into a week of overtime to catch up..... In summary: It was great and Thank you.
Our escort-guide's running commentary and knowledge of the area and the wineries we visited was thoroughly enjoyable.
The cellar tour with a wine tasting at the first, scheduled winery, and with wine tastings, only at the others, was a great combination
and each winery was sufficiently different, to keep our interest piqued. We made purchases at everyone of them.
At the first winery, all the wines were very good with the champagne, the most important purchase that we made.
The second winery's unique approach to blending wines as well as the icewine and the port that made this stop memorable.
Following our special, VIP luncheon which you arranged, our third estate winery visit was memorable with the private room, comfortable seating and wonderful presentation.
The fourth, estate winery that was scheduled for our VIP wine tastings was the most fun, and perhaps produced the most enjoyable wines.
Our assigned, wine tasting server was tremendous and a great way to end the scheduled portion of the tour.
Our anniversary - surprise visit and unscheduled stop at the speciality winery finished the day off wonderfully
with unique fruit wines. It was truly a wonderful afternoon.
Your recommendation for dinner turned out to be a really good choice, the meal and the service was great.
We ate at the "Prince of Wales" dining room, the previous night which did not compare to your recommended venue.
Again, thank you for making our 35th. - memorable and thoroughly enjoyable.
The special and VIP private tasting events arranged by your team, at each winery was the personal touch
that made a real difference.
Feel free to use my name and this email as a reference.
Gene Spence
Richmond Hill, Ontario, Canada
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Original Message Sent To PersonalTours, Wednesday, October 18, 2006
Subject: VIP Wine Tour Gift Certificate
Hi Diana, I just want to thank everyone at PersonalTours for the great wine tour planned, and provided us.
I thought the Private Tour was very well organized, and nice to receive our Itinerary with each winery website linked in the Tour Itinerary.
Our escort-private guide was great and very informative. He seemed to know the wineries quite well and we really enjoyed
all the wineries that he took us to.
I would definitely recommend PersonalTours to others! Thanks again,
Tina Gauthier
Speech Language Therapy Assistant
Halton-Peel, Ontario, Canada
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Original Message Sent To PersonalTours, Monday, October 30, 2006
Subject: Wine Tour Oct. 22
My friend and I would like to express our sincere appreciation for the grand, Private Wine Tour that we had with PersonalTours.
Our private guide was very pleasant, knowledgeable and interesting! We really appreciated the good choices of wineries visited,
and the very good restaurant that you had also, reserved for us. We tasted a lot of good wines! This was a memorable day
for both of us and we brought home, a couple of good bottles of wine.
We highly recommend PersonalTours for the very best quality of personal tour service!
Thank you very much for a wonderful day!
Josee Ouellet and Lumi Turtureanu
Toronto, Ontario, Canada
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Original Message Sent To PersonalTours, Wed., November 01, 2006
Subject: Our Wine Tour
Just wanted to craft a little note to thank you, and our private escort-guide, for a very enjoyable,
and most memorable tour
of Niagara's wine country.
The shortlist of wine makers and facilities which we visited made for a unique experience. Jacqueline and I were thankful
for our personal guide's very knowledgeable narratives, and also for his company.
We have been indulging in some of the cream sherry, and spreading the word about PersonalTours.
Jacqueline and I enjoyed the candid and not so candid photos of our Wine Country Tour and the great memories.
Thanks again. Cordially, David and Jacqueline
Toronto, Canada
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Original Message Sent To PersonalTours, Tuesday, November 07, 2006
Subject: Nov. 4th. & 5th. Niagara Region {Canada} Private Tours
Hi Diana,
Here is some positive "feedback" from a very satsified customer!
I would like to thank you for the wonderful, private tour programme you put together for us.
We had a great time with the "War of 1812" Private Tour on Saturday 11/4, and Private Winery Tour on 11/5.
Your selection of venues for lunches was most appreciated with the food, wine and service in both of,
a very high standard
and the view on Saturday, especially enjoyable. Tour content was great, just what we were seeking
for both days.
Also, I would like to say how wonderful our private guide was for both days - knowledgeable, personable,
and a thorough gentleman.
He was especially responsive to our wishes, in organising (last minute) the helicopter flight, on Sunday morning,
and finding a book shop
in Niagara-on-the-Lake with War of 1812 books (several books were found and bought)
for my husband - Michael.
Our brief stay in Niagara Falls was a completely enjoyable, rewarding experience
as a result of your attention
to the detail planning of our tours and responsiveness to our wishes.
My thanks to all concerned, with best wishes,
Murrelia Wheatley, Office Manager,
Border & International, Australian Federal Police
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Original Message Sent To PersonalTours, on Monday, November 13, 2006
Subject: Nov. 11th. Niagara Wine Country Tour
Diana, Thanks to you, and all the staff at PersonalTours.
Our private Tour was everything promised - even better, and was well beyond the expectation of Yvonne.
Our personal guide was the perfect person for our tour and well known at the visited wineries as well as at the restaurant
that you reserved for us.
Niagara-on-the-Lake can tend to be pretentious, whereas the staff at the venue that you recommended was very hospitable.
The choices of wineries suited us perfectly and the surprise, winery visit was amazing. I was in awe of the taste experience.
Also, we got the opportunity to meet the WineMaker at one of the premier, estate wineries - a fantastic experience.
I can assure you that we had the best time, and will keep you in mind when we are looking at entertaining.
Yvonne and I have already considered when we can get a group together for an outing.
Thanks again, Roy Holland
Toronto, Canada
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Original Message Sent To PersonalTours, on December 16, 2006
Our Birthday Gift to our Son, of a Private Niagara Falls Tour
My Wife and I would like to thank you for the unforgettable, Niagara Falls Private Tour that
you arranged for our son,
for his birthday as well as for all the efforts made to make it a special day for him.
We would appreciate; if you give our thanks to your chief, personal escort-guide, for making this lovely day for Yuval.
Yuval told us that he has enjoyed this private tour and day very much.
With best regards, Eli Shur,
Tel Aviv, Israel
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Original Message Sent To PersonalTours, Wednesday, December 20, 2006
Subject: Our 5th. Wedding Anniversary Personal Tour-Event
I am finally getting around to thanking PersonalTours, for the wonderful time, my wife and I had on our 5th
wedding anniversary.
Our private guide was absolutely fantastic, and made sure we were treated as VIPs at all of our visits on our
Wine Country Tour.
We both, would love to do it again someday. We have spoke to many of our friends and family
about our Private Tour-Event as well as how very well it was managed.
Thank you and all the best in the future as well as Season's Greetings,
Darren and Stacey Thompson
Toronto, Canada
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