PersonalTours® International
Terms of Service, Disclaimers and Privacy Policy
PersonalTours® International has been in business since April 1999 and celebrated its 10th. Anniversary in 2009.
As a Canadian national, private company, it operates exclusively, as a Tour Itinerary planner and Private Tour provider
offering a wide variety of custom-designed, strictly private, VIP, personal tours, anywhere in Canada.
PersonalTours® will plan the Tour Itinerary, makes arrangements, applicable tour-event-dining reservations
and provide personally escorted and guided, private party-group and corporate VIP guest, sightseeing,
cultural, neighbourhood, history, wine-tasting and educational Tours of Toronto, Niagara Falls Region,
Niagara-on-the-Lake, Niagara Wine Country, and Private Tours of other Canadian cities and regions.
We will plan the Tour Itinerary for a private party or private group tour to satisfy our client interest.
Our personal escort-private guide or Tour co-ordinator will provide what you wish to see and do on a Personal Tour.
Our Private Tours are a sightseeing and educational experience of history, culture, geography, worthwhile points of interest and natural beauty.
Our personal escort-guides are knowledgeable and informative about all that makes our Private Tours interesting, enjoyable and truly memorable.
Please review some of the endorsements and testimonials that our company has received from our VIP, corporate clients
as well as from our charming, personal tour clients.
We believe that our name says it all: PersonalTours®
PersonalTours® respects client privacy and maintains a strict policy with respect to the confidentiality of information that we receive.
We collect information only, to build a private tour file, and do not share or disclose priviledged information with any third parties.
We endorse the practice of finalizing tour arrangements, and our receipt of credit card details for the guarantee of Tour Reservations,
and for payment of Tour Fee, by way of secure phone call, rather than over the Internet or by email communication, for your security.
As is our corporate policy, PersonalTours® will confirm your Private Tour Reservations upon our receipt of your credit card details.
We will send our email confirmation of our agreement and guarantee of Tour Reservations, in a timely matter.
Tour Fee payment or a deposit payment received (by us) is refundable up to thirty (30) days prior to the scheduled Tour Date.
At our discretion, we may deduct up to $500.00 for service rendered, in the planning of your Tour Itinerary and the making of tour-event reservations.
Tour Fee payment or a deposit received is not refundable with less than thirty (30) days notice, and prior to the scheduled Tour Date.
For foreign visitors to Canada, we recommend the purchase of tour-travel cancellation insurance from a travel agent prior to
leaving for a visit to Canada, and in the event of the unexpected with unknown factors beyond our and client's control.
Should client need to cancel guaranteed, Tour Reservations within 30 days of Tour Date; PersonalTours® (upon notice from client)
will reverse all arrangements and tour-event reservations made on their behalf. (without added tour fee charge, and at our discretion)
Further, we agree to re-schedule the Private Tour for another date to be determined, in the future.
Factors that are beyond our control include, and are not limited to weather conditions, traffic delay, detours, accident, labour disputes, strikes,
guest delay or non-participation, changes in travel plans by tour client, mechanical breakdown, civil disorder, terrorism,
"acts of God", "fear of the unknown" or due to "personally challenged" guests.
In the event of severe, winter weather, driving conditions, we may in our determination, re-schedule a Private Tour to the next, most convenient date.
Under no circumstance will there be a refund of Tour Fees, following the Tour completion as scheduled and as was provided.
We reserve the right to refuse to provide our services to a private party or group without limitation.
This right if exercised; is without any civil or financial liability, whatsoever to our company or our corporate and field staff.
Should we exercise our right during a Private Tour; Tour Fees received are considered, fully earned and are not refundable.
Further, it is understood that party or group maybe returned to the start location and tour will be considered completed.
Please note that we have never exercised this reserved right, in the past nine years of our business.
PersonalTours® name, style, text, logos, content and images, on its web site are the sole intellectual property
of the company, and protected under Canadian, and International Trademark and Copyright Laws.
PersonalTours® will enforce its full rights on any infringement of these rights by legal recourse.
We are not responsible for the accuracy or content of other Web Sites which are provided by us, as courtesy links.
Please explore our Web Site, and our courtesy links to other sites for more information, by clicking on the links below.
We are not a travel agency or a destination management company.
Also, PersonalTours® is not a public tour operator, bus transportation or a limo company.
We do not provide public tours, pre-scheduled, public bus tours from hotels or "step on" public bus tours.
Depending upon time of the year, we may be fully reserved for some tour dates, and not be able to provide "last minute" tour services.
Please telephone, to determine our ability to provide private tour services on short notice. (within one week of your date)
"We" refers to "PersonalTours®" and "you", "yours", "guest" or "client" refer to tour client, on our Web Site, herein, and in all communication.
We reserve the absolute right to make changes to Web Site and pages, at our discretion, from time to time.
Our full day, private, Personal Tours (usually) begin at 10:00 am., and end by about 6:00 pm. at the start location
or depending upon the custom-designed, Tour Itinerary as planned and arranged.
Our Toll Free number is 1-877-959-9949, from anywhere within Canada and the USA.
International calls can be placed to our offices, direct at 1-416-503-1981.
Our mailing address is 1750-3 The Queensway, #1300, Toronto, Ontario, Canada M9C 5H5.
Address and phone numbers are provided on our Contact Form which we suggest you visit.
WEB SITE CONTENTS
| Index Page |
Other Private Tours |
Toronto Tours |
Niagara Falls and Region Tours |
Niagara-on-the-Lake Tours |
|
Niagara Winery Tours |
Niagara Falls Facts and Information |
Toronto Facts and Information |
|
History Tours |
Currency Exchange |
Client Endorsements |
Contact us |
All Web Site content is Copyright© 1999 through 2010 by PersonalTours® International with All Rights Reserved.
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